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Terms of Service

Last updated: March 2026

Company

These terms govern your use of novatheris.com and purchases from Novatheris S.A., a company registered in San José, Costa Rica.

Research use only

All compounds sold by Novatheris are strictly for research purposes only. They are not intended for human consumption, diagnostic use, or therapeutic application. By purchasing from Novatheris, you confirm that you understand and agree to this condition.

Product information

All product specifications, including purity percentages and certificates of analysis, are provided as reported by independent third-party laboratories. Novatheris makes no warranties beyond the data stated in the accompanying COA for each batch.

Orders and payment

All orders are placed via WhatsApp or email. Pricing, availability, and delivery terms are confirmed individually for each order. Novatheris reserves the right to decline any order at its discretion.

Shipping and delivery

Products are shipped with temperature-controlled packaging within Costa Rica and the Central American region. Delivery timeframes are estimates and not guaranteed. Risk of loss transfers to the buyer upon handoff to the shipping carrier.

Returns and refunds

Due to the nature of research compounds and cold-chain requirements, returns are accepted only for documented quality issues supported by independent testing. Contact us within 48 hours of delivery to initiate a quality claim.

Limitation of liability

Novatheris S.A. shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the purchase price of the specific product in question.

Intellectual property

All content on novatheris.com, including text, design, and graphics, is the property of Novatheris S.A. and may not be reproduced without written permission.

Governing law

These terms are governed by the laws of the Republic of Costa Rica. Any disputes shall be resolved in the courts of San José, Costa Rica.

Changes

We may update these terms at any time. Continued use of the website or purchase of products constitutes acceptance of the updated terms.

Contact

Questions about these terms can be directed to info@novatheris.com or WhatsApp +506 7011 5030.

Novatheris S.A., San José, Costa Rica